SAN FRANCISCO, CA – September 24, 2015 – The San Francisco-based corrections technology provider Telmate, is celebrating its one-year “A-plus” rating from the Better Business Bureau (BBB). According to BBB, an A-plus rating is the organization’s highest possible rating awarded and the accreditation is only awarded to select businesses. Ultimately, it represents BBB’s confidence that Telmate is operating in a trustworthy manner and that Telmate will make a good faith effort to resolve any customer concerns filed with the BBB.
The superior BBB rating aligns perfectly with Telmate’s vision of continuously providing exemplary customer service. Jailer Barry Brady, who has been a corrections professional for twenty-nine years and currently works at Kentucky’s Marion County Detention Center agrees, reporting that “The superior performance of Telmate’s customer service department has all but eliminated the need of their facility staff to troubleshoot inmate phone issues.”
“The Better Business Bureau’s A-plus rating is a testament to how Telmate stands behind our products and our industry leading customer service,” said Telmate Chief Marketing Officer, Jeff Hansen. “We’re proud to report we continue to receive an A-plus rating, based on exemplary handling of customer issues.”
For more information about Telmate, please visit www.telmate.com.
Telmate is the fastest growing provider of inmate phones and video visitation, secure messaging, mobile applications, inmate tablets and investigator tools. Telmate’s cutting-edge platforms are deployed in over 300 correctional facilities in North America spanning nearly all U.S. states and Canadian provinces. Telmate is headquartered in San Francisco, California. To find out more about Telmate, visit www.telmate.com.