Investigator Tools

Inmate phone and recording systems have historically been stored in locations that are less than ideal for detectives and investigators to access. As a result, gang leaders, drug dealers and other criminals have been able to use the phone system as a means to maintain their operations, intimidate witnesses, and coordinate the disposal of evidence while in jail.

Telmate has changed that. We help you fight street crime, drug traffickers and obtain additional evidence needed for a conviction. The Telmate Investigator is a powerful, technologically-advanced suite of tools that will help you, other law enforcement officials, district attorneys and detectives prevent and solve crime. We turn the inmate phone into an investigative crime tool with the following features:

• Access our system easily through a secure web browser.
• Receive flagged in-progress inmate calls on your mobile phone.
• Monitor inmates real-time via cell phone.
• Simultaneously monitor calls from multiple correctional facilities.
• Add notes to calls or flag calls for follow-up.
• Receive automated alarms via email and text message.
• Telmate call center operators monitor calls for free.
• Map destination number locations online.
• Review numbers called by more than one inmate, depositors depositing to multiple inmates.