January 2011 – After one year of successful service to 18 primary ICE facilities, Telmate has been selected to provide inmate phone service to 83 ICE tertiary sites.
Prior to Telmate, managing and getting support for our system was difficult at best. Since Telmate took over the inmate phone service, we have been pleased that they have stepped up and provided the proactive approach to monitoring and managing ...
Although every system has the ability to monitor calls, Telmate has been much more reliable than our previous system. It has helped us retrieve valuable evidence, leading to pleas in some very serious felony crimes.
The information that the Telmate system has collected has not only sealed complex cases, but provided very necessary information for convictions in many cases, including murder and drug cases.
