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Facilities

Facility Benefits:

Maximize Revenue

We connect more calls than any other provider. It’s that simple. At over 100 facilities, we have increased the call volume by an average of 40%. How? By facilitating easier payment transactions for the inmates’ friends and family – more ways to pay for calls means more deposits and more revenue for the facility.

Ease of Use

With our web-based interface and the 24/7 availability of our skilled technicians, you’ll quickly discover how simple we make managing inmate telecommunications.

Customer Service

Our Oregon-based customer service call center staff is available to assist both prison staff and inmates’ friends & family 24 hours a day, 365 days a year.

Security

Multiple security features – including voice biometrics, tiered logins, and high-level encryption techniques – ensure calls and call recordings are protected.

Reliability

Because all calls are made over several servers, system failure is virtually eliminated. All recorded calls are simultaneously stored in real time at three different locations to secure RAID5 servers.

Telmate sign up form


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Telmate login form